Main Office 112-A White Oak Lane, Lexington, SC 29073
Phone
(803) 794-0601 | Toll Free (800) 765-4697

Privacy Policy

Last updated January 2026

Introduction

This Privacy Policy (the "Policy") applies to Medical Comfort Systems, which is owned and operated by TripleStack LLC ("TripleStack," "we," "us," or "our"). TripleStack LLC is the legal entity responsible for the collection, use, and protection of your information when you access or use our website and services (the "Services"). By using our Services, you agree to the terms of this Policy. If you do not agree, please do not use our Services.

Information We Collect

How We Use Your Information

Legal Basis for Processing (for EEA/UK Users)

If you are located in the European Economic Area (EEA) or United Kingdom (UK), we process your personal information only when we have a legal basis to do so, including:

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Data Security

We implement a variety of technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities, remember your preferences, and improve your experience. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy (if available).

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States, where data protection laws may differ. We take steps to ensure your information receives an adequate level of protection in the jurisdictions where we process it.

HIPAA Compliance

If you provide us with health-related information that is considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA), we are committed to safeguarding that information in accordance with HIPAA requirements. We implement administrative, physical, and technical safeguards to protect PHI and only use or disclose it as permitted or required by law. You have the right to request access to your PHI, request corrections, and receive an accounting of disclosures, as provided by HIPAA. For more information about your rights under HIPAA or to exercise those rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any information.

Children's Privacy

Our Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it. If you believe we have collected information from a child under 13, please contact us immediately.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information. To exercise your rights, please contact us using the information below.

Do Not Track

Our website does not respond to "Do Not Track" signals from browsers. You can control tracking preferences through your browser settings and third-party tools.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

Disclaimer

THE SERVICES AND ALL INFORMATION PROVIDED ARE OFFERED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRIPLESTACK LLC, MEDICAL COMFORT SYSTEMS, AND THEIR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR USE OR INABILITY TO USE THE SERVICES; (B) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN; (C) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES; (D) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY; OR (E) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnification

You agree to indemnify, defend, and hold harmless TripleStack LLC, Medical Comfort Systems, and their affiliates, officers, directors, employees, agents, and partners from and against any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys' fees) arising from or relating to (a) your use of the Services; (b) your violation of this Privacy Policy or any applicable law or regulation; (c) your violation of any rights of another.

Jurisdiction and Governing Law

This Privacy Policy and any disputes related to it or to the Services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any legal action or proceeding arising under or relating to this Policy shall be brought exclusively in the state or federal courts located in Delaware, and you consent to the jurisdiction of such courts.

User Consent

By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Services.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us at: